Why are Claire's workers so rude ! They think they can talk to you children any type of way ! This is so rude ? I don't think they need to be telling my child shut up. That's dumb ! My child wasn't doing nothing for them to be tripping.

Write to Claire's parent company, not the mall q/a forum. You're more likely to get results that way. Give them date/time range and if possible names and they can deal with the employees responsible. Or call and speak with management.

Go to the manager I'm very sure he/she would take care of that employee

File a complaint with the company not the mall

Write to their headquarters or fb page

That's unacceptable. I would call their corporate office and complain.