my Kenmore washer will not drain? On the way to you place today, your guess on the problem? Pump??

Hello Sammy, Bring your model number with you and we will see what we can do to help. We don't do service calls, but if you identify the part you need, we can help!

Yes, could be the pump . However you should contact fox appliances directly since they are proffessionals and you will have to get the part from there also, once the problem has been identified 👍

No sorry I don't know how to troubleshoot a washer. I'm sure the agents at Fox Appliances will give you great advice.