How long does an estimate take? Been 4 days,now they need photos? Why were photos not taken during our 1hour appointment?

Jeanie Banister | Oct 21, 2021 | Category: Auto upholsterer in Marietta, Georgia

Marietta Auto Trim - All questions

Address: 808 Damar Rd, Marietta, GA 30062, USA

Higginbottom Family News | Oct 21, 2021

I guess it varies on the job. I had a headliner replaced by Marietta Auto Trim. Got quote and appt over phone in first call, dropped vehicle night before appt, picked up next day, mid day. They did a great job! Customer service was great and everyone friendly and professional. Would definitely use them again and recommend to others.

Marietta Auto Trim | Oct 21, 2021

Unfortunately Mrs. Banister I cannot explain why the photos were not taken at time. Also, photos are only needed at time of order. I was told you were doing a custom design and that photos may help to illustrate and price. You called not long ago and we tried to get you your estimate immediately but you were still caught up on the last 4 days. Sorry we could not do business with you and I hope you can find someone that can help you out. Happy holidays, Michael.

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