You are able to get stuff to repair or replace the screen yourself. The Lowe's staff can give you DIY tips if you ask.
I know they sell the kits for repairing them yourself but I don't think they will do it for you. The kits include everything you need including the spline and the tool to tuck it in to the groove. There is also a product similar to repair tape but it is made from mesh. You can always go to Lowe's website and use the chat feature when you have questions. Hope this helps. 🙂
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