Because they are running around doing the minimal amount of work possible. It keeps u busy.
The department you want never answer. I select another department so they transfer to my department and they answer.
Can't say but it is not a mega store and i didn't see a lot of staff
Sorry I don't work there but I never had a problem with them answering the phone.
You might want to ask them in person.
Thanks! Your answer is awaiting moderation.