Why say press 0 for assistance if no one is going to answer the phone. I let is ring for 5 minutes. No answer. Hellooo!!

Try the web site for what you meed

Sure, due to busy schedule of Walmart.

Got to say needs a little organization n sprucing up

one of the main reasons why they never answer the phone or if you do get an answer is very rare it's because Walmart is a very large corporation add is big and busy is that place is it's a wonder that you didn't answer at all so I would say if at all possible go there in person to find out what it is you need..