Why wasn't the residents informed about changes to where to pay at online? I have been trying to get this issue fix since yesterday, I talk with office staff today .he was very rude he said he would get back to me today and its 4:55 pm .late charge

He is very rude his name is hernando

Hello! We sent notices to residents about the change, but depending on the status of your account the information may not be updated online. Please contact the office directly to address your concerns. Thanks!

Use the resident portal if you haven't already. https://costaibizaapartments.securecafe.com/residentservices/costa-ibiza/userregistration.aspx?PropertyID=NTUwNzA5-EigY0B8m6J8%3d