Hi! The manager is usually there early in the morning. Sometimes they do not stay. Or, You need to do the survey part of the receipt and put in your personal info to contact. I used to work for the same owner years ago. They will contact you or Google Dunkin customer service.
Is it a reason they don’t answer the phone. My admin has been calling now for a week and still no answer. When you say early in the morning, is that when they open? Also if you still have a relationship with this manger is it possible to have him/her cal me. I am and was very Disturbed at the Behaviour and service and the manager who stood there and said nothing.
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