Why did I have to wait 45 minutes to get help in the jewelry dept. after having customer service call for an associate to come help?

Probably because Kmart's are closing down in the workers probably don't care anymore cuz they are losing their job

The assistant manger. The store manager never did come down. Which Kmart?

Did you talk to a Manager? The Jewelry Dept frustrated me one too many times because of lack of service. KMart is closing and their jewelry is 70% off...