Hi. I'd like to report a broken item that I've recently purchased but I'm not sure where to contact for something like that. Could someone point me towards preferably and email to contact the store owner to ask for a refund or something like that?

Jonathan Berganza | Oct 17, 2018 | Category: Sporting goods store

DICK'S Sporting Goods - All questions

Address: 6601 Springfield Mall, Springfield, VA 22150, USA

Jonathan Greenstein | Oct 17, 2018

Jonathan, Depending on what it is, the nature of the issue, and when you purchased it will dictate the protocol. You can call the store or check your receipt for refund and exchange coverage.

Mark Greenwood | Oct 17, 2018

You will more than likely have to bring the item back to a Dick's store and visit their Customer Service desk. Even if you email them or call them they will ask you to do this.

Jonathan Berganza | Oct 17, 2019

It's been a while now and I still haven't got the time to return it now. Please pardon my lateness. Is there a limit for how long I can wait before I can no longer return defective items? It's not that I want to return it, rather just switch it with a working one if possible. I still have my receipt and the product untouched since I last tried it out.

Rico Chambers | Oct 17, 2018

Just bring the item back to the store with your receipt

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