The social security administration does not make appts. for new cards, card replacements, name changes, benefit verifications, etc. We do make appts. for anything dealing with making a disability, retirement, and SSI claim, or concerning the updating and review of such claims. You can call the 1800 number or you can come in to make an appointment.
Call 1-800-772-1213. Most claims can be filed online at Ssa.gov
You can call the 1-800 number or sometimes it's just best to go up there because the customer service people don't tell the truth
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