About 1 hour before show.
Doors open 45 min before show
Show up early for drinks, pictures, shops, or any of the extras because when the shoe starts you dont want to leave your seats
My show started at 730. They started opening to enter the building at 6pm to be able to take pictures, shop and go to the bar. Royalty seating gets 1first to rows and after that its first come on the color of the banner. But they start seating 15 mins prior.
When they let people into the venue, you congregate at the bar and gift shop. They don't let anyone in to sit down until about 15 minutes before the show, starting with the VIP guests.
I would call and inquire prior to your actual show. The "castle" appears to open about an hour before the first show. And the dinning hall right at the show time. If you pay for upgraded packages you get priority seating to thr dinning hall.
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