Hello there; I purchased two tickets back in December but when I arrived, the place was closed. I received a refund but I was supposed to get a discount code as well which I never did. I send several email with no response.

UPDATED: Hi Brittany, you're all set for May 21 at 9pm. Please check in at the box office when you arrive. Enjoy your visit to RiseNY! ************ Hi Brittany, we're so sorry you never received your offer code! We will happily leave you two tickets at the front desk for your requested date and time; please respond here and let us know when you'd like to come by. Thank you!

Thank you for the prompt response. I am planning to visits on Saturday, May 21, 2022 @ 9pm.

Just go there they most likely will accommodate you I no longer work there but they're usually really great about things like that

Its worth the experience, at least once. My besties and I had the bestest time. Go take them up on their offer.