Thank you that helps.
Hi Susan! This is cycles de ORO Bike Shop, not REI, but I suspect it is true that all the bike shops in the area can work on the mechanical part, i.e., the "bicycle" parts of any e-bike. What we all probably cannot do is work on the electric part (switches, motors, wiring) For that last work, you'd have to go to the selling dealer. This is when mail ordering such things become problematic. I hope that helps! Dale at cycles de ORO.
No idea. A quick phone call can find out.
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