I apologize for the inconvenience and that we missed your call, we are experiencing a higher call volume then normal. We also only have one hold option making it a little harder for us to get to multiple calls at once. Please feel free to call us today at 330-422-1772. We are open to 8 pm tonight, and will re-open on Tuesday at 11 am.
Not unusual for them failing to answer the phone. They do not have a dedicated secretary/answering service. Like the other lady said, they ARE worth the wait. Have a wonderful time!!
I'm sure there must have been a reason..i remember that although they might not answer immediately they definitely called me back...trust me it was worth ALL the wait
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