I had the same problem a while ago, I used my card for 2 minutes and I was charged $10 dollars for it on my bank account, contacted the phone number to ask if the amount was correct or if there was a extra fee for using the card, I got a response from them right away and explained to me that the amount was because the machine works like gas pumps you put $10 dollars and the bank account shows $80, but after a couple minutes the transaction clears complete and you have the right amount you spend, some type of security amount. So long story short, after about 30 minutes my transaction was clear and I had only a receipt for $2.50 in my account. Hope this helps if not, try calling the number.
I returned your phone call right away this morning and left you a voice mail explaining that debt cards run a preauthorization (the same as gas stations). You should see the preauthorization charge fall off the account in 24-48 business hours depending on your bank. Thanks, owner
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