Why is there a $17.00 service charge for buying the tickets at the box office. Before they moved across the street the charge was not that high

And how long ago was that?

Go to the box office right at the theater

What box office for tickets are you using I go to almost every country concert they have their I've never paid $17 the most I paid was maybe 10 to 15 dollars

All tickets have a $8.50 ticketing fee, charged by the ticketing company. This fee applies whether you buy at the box office or online.