My suggestion would be to physically go to the Durango shelter
I would just go down to pick them up.
I live in Maricopa so just running down there real quick isn't going to work I adopted a dog and just had a question but I could never get through on the phone, that needs some work!!
You have to go down to the shelter and speak with someone is the only way.
I agree just go down and grab them... It is very hard to get through to a live person on the phone.
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