Can you order at the counter or do they force you to have waiter/waitress service?

Get it delivered. Call directly or get it via doordash. ;)

Yes, it is counter service.

You can order at the counter

We ordered at the counter. But when we were there we only had a person running the shop

Great food tho

You can order at the counter. This place does a lot of takeout or you can order at the counter and grab an open table.