i've been trying to reach someone on the phone for 20 minutes, is there anyone working in the store??

I am on hold for last 56 minutes, it happened second time in two weeks. After 30 minutes someone quickly just asked if I can hold and there we go, I am holding for ever.

Good luck

Nope, no one ever picks up. They suck over there.

No they never pick up the phone and hide when they see people in the store