I've never had a problem getting through to someone at Orchard Park office
Hi Kathy, thank you for contacting us. We apologize for the delay. Our team handles over 3,500 calls each day and we are working hard to expand our team to reduce your wait time. Our busiest call times are early morning, noon and the end of the day. If you contact us at 716-250-2000 mid-morning or mid-afternoon, your wait time may be shorter. We do ask that if you cannot wait to hold, to please leave a detailed voicemail when asked. Our team will call you back as soon as possible. This is currently the fastest way for us to contact you. If you are still having trouble, you can reach Dent's Compliance Department at 716-250-6020.
Thanks! Your answer is awaiting moderation.