Ok these are coming from the sewer.They are All over thy place, my yard is clean behind my fence City sewer line, not so clean.y
You'll need to call pest are rodent control service on your own. I don't believe this is a job the city take on.
You will need to call a pest control service company and either have them remove the rats or do it yourself. Pest control is not a City provided service. I volunteer at the shelter.
Call animal control
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