who do we speak to if something gets taken and security wont help

sonia cordova | Nov 15, 2021 | Category: Casino

Red Hawk Casino - All questions

Address: 1 Red Hawk Pkwy, Placerville, CA 95667, USA

Stephanie Gomez | Nov 15, 2021

I usually return everything that I find of somebody else's up to the security desk if security is not doing something about something that you think they should be I guess it would depend on the details surrounding the incident but there's always somebody a member of the staff it's willing to help a lot of stuff in most ways we'll try to take you there themselves or fix something on their own but when it comes to a security issue I would think that it might just be the details surrounding whatever the incident is that might be what's not getting the attention maybe they know something you don't or vice versa maybe you're not telling them something that they need to or in a certain way?....

Calleen Taylor | Nov 15, 2021

As far as I know the Indian casinos have a group of individuals that are the true changers&makers of the policies in place and deal directly with customer service issues and there is 2 ways to reach them either by email or the comment card! Believe it or not but the design of checks and balances I believe is why it is set up in this way. Good luck on recovering your things. Per comment from another Google user talking to a host might work as RedHawks host program far exceeds any of the other

Myles Whitcher | Nov 15, 2021

Security is pretty good there they've recovered a lost phone of mine twice

Jason White | Nov 15, 2021

Placerville PD or Tribal Police

David Narbaiz | Nov 15, 2021

Host

Arthur Smith | Nov 15, 2021

I'd go direct to customer service then call the Sheriff dept,Indian Casinos usually allow them within the property grounds for assistance + get a mouthpiece as video is constant if ever need for a case

Scott | Nov 15, 2021

Ask for a manager they may be able to help

Robin Morris | Nov 15, 2021

Security always does a great job

Benjamer Vilar Sr. | Nov 15, 2021

Always the police. Casino security are just decorations. Police will check the camera.

Stacey L. Edie | Nov 15, 2021

Management at the kiosk service kiosk call the sheriff

Dale Lewis | Nov 15, 2021

Management

Bernadette Logan | Nov 15, 2021

Customer service manager/ head

sonia cordova | Nov 15, 2021

Not in this case

Presto Mattic | Nov 15, 2021

Try addressing your concern with a VIP host. Office located in high limit room. Express your dissatisfaction with security documenting names of personnel with provided inadequate results. Good luck

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