Hi, To find an order placed with a salesperson at Dillard's please call the store, where the said salesperson is located. If you cannot reach us at this in-store location, you may contact us at any of the toll-free numbers provided below, chat with a representative on our website, or contact us through email. Dillard's Gateway Mall in Lincoln, Nebraska: Phone: (402) 464-7451 Toll-Free Numbers: Customer Call Center: 1-800-345-5273 Monday-Saturday: 7AM-10PM CST Sunday: 9AM-7PM CST Text With Us: 1-501-200-9660 Monday-Saturday: 9AM-10PM CST Contact Us Via Email: https://www.dillards.com/contactus Dillard's Credit Card Hours: 1-800-643-8278 Mon - Sat, 7:00 a.m. - midnight (CST) Sun, 10:00 a.m. - 8:00 p.m. (CST) Dillard's American Express® Hours: 1-866-834-6294 24 hours a day, 7 days a week
Call customer service at the Dillard's you made the purchase. They can help you track down your order.
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