How long does it take for someone to answer the phone? Just for a simple question? 17min on HOLD and NO answer! !

Patricia De Alba | Dec 29, 2018 | Category: Warehouse store

Costco Wholesale - All questions

Address: 2207 W Commonwealth Ave, Alhambra, CA 91803, USA

David C. Tran | Dec 30, 2018

Depends on your question, which department, and how busy the store is. Best bet, talk to Admin in office.

James Tsai | Dec 30, 2017

Sometimes it can seem like a long time...but be patient.

Ark M | Dec 30, 2017

all the stores are horrible with picking up the phone

Patricia De Alba | Dec 30, 2017

On customer service, if you hit for a different department someone after 4 mins answer, they asked what's your question? But they can't answer the question you have, and then they say, let me transfer you to customers service and your on hold for 5-10mins, it's like waiting on line at Costco just for nothing

Royal Siu | Dec 30, 2017

It would also depend on the department you are trying to call.

Adrian Oz | Dec 30, 2017

They do take a long time to pick up

Greg Gonzales | Dec 30, 2017

I've never had to call the store for anything

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