Hey Nirmala...on behalf of our family and our company, I wanted to sincerely apologize to you. We try our best to make sure that we make zero mistakes during our checkout process, but sometimes errors do happen. This was not intentional by any means. In this case, the Nirav Manufacturer made a mistake by assigning the same bar code for two different products. The Nirav Reshampathi Chili Pdr 5lb ($15.99) bar code was accidentally assigned to their new packaging for Nirav Masoor Whole Gota 2lb ($2.99). This was a mistake from our supplier and we have already taken the liberty to inform them, so its not repeated on future shipments. I'm sorry that this happened during your transaction, but we definitely learned from this incident and have taken steps to correct it from our side. We have been in this business for over 38 years. We own up to our mistakes and we always try our best to make it right with our customers. We appreciate your feedback and hope you will visit us again soon!
Oooops never checked receipt!
They told me automatically wrong barcode was scanned in the wrong item
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