They are the worst. Canceling last minute. Worst company - do to used them.
I had a similar experience they were an hour late after the two hour arrival time then they brought in a broken window and two window that was measured incorrectly it was a horrible experience I had to cancel the appointment. Oh and here’s the best part they didn’t come until 6 with two to three people to do five big windows 😒
oh yaa. Worst worst. Please do not use these guys. Wrong measurement, multiple reschedules, bad customer service.
Have waited an incredible 4 1/2 months for window install. Then they have the nerve to cancel 45 min before scheduled ETA!!!! And want to reschedule 3 WEEKS from now. We hv already removed all our blinds, curtains, & moved our furniture! And they lied 3 times about the reason they cancelled. The true reason is that they neglected to properly schedule a crew of 3 or more instead of their usual 2 person crews. Unforgivable since they had our contract in their hands for over 4 1/2 months! They knew the order included a very large 2nd floor window which requires more than 2 people to install. How aggravating.
They botched my wraps and its been almost a year trying to get them replaced! Worse customer service I have ever experienced. An installer came out does one wrap a day. He has 5 more windows. Hopefully he will be finished this year...
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