Yes, but getting to a specific department is problematic.
I shop there everyday so I know where everything is in the store. And I usually have to load it myself
I have seen cases where I could not get someone to answer all day long. When I confronted the manager of course it was the fault of the phone system. Lowe's just is not the same that it was a few years back.
They do but depending on the days there really busy it take awhile
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