Why has this place gone down hill even moreso than usual lately? It's become more and more raggedy. Also, the parking lot is bad. Do they cover realignment for tires with every drive thru purchase?

Call corporate. More calls they get. The quicker something will get done. It's a management issue. More than anything. Meaning store management can't do anything. If upper management will not approve the work.

I like the one on university, they have better customer service

I don't know what to make of it, but I agree 100%. This particular Popeye's is a total disaster. No matter how busy or slow it is, the tables are always filthy, the floors always filthy, and the trash cans are always overflowing. And then there is the constant yelling and screaming between the employees. And yeah, the parking lot is it is a wreck.

The one on University by Arlington Rd? I'll check that one.