This should be addressed to the management so it can be fixed.
You need to butter them up for it.
I would also address the management there, as well as possibly corporate if they give you any excuse besides it was a mistake and we are sorry. Followed with what can we do to make you happy?
The butter was already on the table when we went there. As for syrup, it shpuld have come with the order
I had to ask for it too!
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