Yes it was the same owner. I had exact same issue as you. However, both places have since been sold and just this morning I had same problem yet AGAIN. I put a $20 bill in the machine for a $10 wash and did not get any change, not a receipt! Smh!
Place is definitely sketchy. In fact when I took my car through the automatic car wash the last time, it scratched the hell out of my headlights, taillights and side Plastics not to mention took some of the Chrome off of the badges on my car. I was considering going today (manual wash) but after seeing this comment, I think I'll take my business elsewhere even if it's 20 minutes down the highway (I380 to Stroudsburg). Seriously.
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