They don't do body work there. I paid $50 for them to look at mine and then they sent me to Krystal. Cut the middle man and go straight to Krystal. They did a great job.
Definitely make an appointment. It is a small, very personal place. If you make an appointment, the person you need to see should be available otherwise, they be assisting someone else.
I would make an appointment for the inspection that way you are not waiting for them to find time between doing other services on other people's cars. They can get very busy over there.
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