Give them a call. Maybe someone there knows how to help.
If you have a pen with a heat feature, try to heat it up a few times. Also, make sure the liquid is sitting correctly in the cart. Sometimes both sides of holes are bubbled over, when only one should be.
I agree with Bob. If the cartridge is faulty, I'm sure they will help you out. It's not like you can try it in the store before you leave. Let us know what happens please
Not accept return but will replace or advice proper usage.
Thank you everyone! I appreciate the help :)
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