If you politely ask at the front desk for the on duty dept head, they can usually accommodate any issue. The key is patience. Im sure none of the employees came to work today to try and be unhelpful.
My husband love it there, they hire older men and women to help and most of the time they are very helpful. And that is his favourite store. But there alway some who do not no. Most people can't find what they need alone so they can be busy and slow.
Worst branch. Go to the one on Linton or Orchard Hardware - 2 blocks away
Yes this store is a little slower than others...but still better than Lowe's
I have had good and bad experiences at all of the local Home Depot stores. It sounds like you hit a bad day.
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