Check online
Definitely go and talk to the manager. Don't forget to get thier name!
You can call the number or go to Regal union Square someone will help you with that.
You're better off going to the theater, I had to call them about something but they don't have a customer service line, it tells you to go to their Contact Us page and email them. I did that a week ago and still haven't received a response. Just go to the theater
Call or go there in person
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