We were there eating and observed the kitchen worker making the french fries eating as he cooked. Also, he didn't were a hair net or wear vinyl gloves when serving ready to eat food. In the two restaurants a worked, that was a bid no no.

So what's your question..?

I have actually once sent back a malt due to a hair being mixed in

Never seen or heard of that. Unless you have video proof, just B.S. in my opinion. Should have confronted he manager at the time.

I have never seen that. Crazy. I would talk to a manager.

Wow I haven't seen that happen there before but I agree that should be something the owner addresses immediately.