From my experience, they are pretty good, just very busy. Plus the parking lot setup is kind of interesting.
You do realize that this is Google Maps, right? Not the business? Did you speak with the manager. Act like an adult, and stop whining.
There is no true way to go faster in the drive thru / ordering it inside rather than just getting lucky on a slow day.
I go often and while the line is always long and the parking lot is setup very weirdly. I usually dont wait long at all
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