May I suggest you goto planetfitness.com than select about planet fitness, than choose contact us. If you use Ridley it will find the one I think your looking for. Don't use Folsum or the correct Folsom neither will not find it if you do. I was only able to find it using Ridley alone. From there you can contact the escalation path from the phone number of the local gym, to the form for the escalation. Posting as a question here you get the general public trying to assist you. I don't think there is anything we can help you with here. Hope this helps
It's hard.. I've been trying to for some time now. Good Luck
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