2 barrels were posted from Brooklyn to Guyana on the 30th October. Same cannot be located via the tracking number in New York or Guyana. What do I do since no one in the company knows where they are.

Contact customer service or go to the warehouse on Stanley ave and speak to the manager.

On your receipt for the postage you listed the things and their value. Put in a claim to value of your things with the company.

Go in to them with your receipt.