Why does none of your prices match the set price, got a cheese burger then got charged for the cheese

Abel Rivera | Oct 2, 2018 | Category: Hamburger restaurant

Giant Burger - All questions

Address: 1284 N St, Firebaugh, CA 93622, USA

Gabriela Castaneda | Oct 2, 2018

Gabriela castaneda Owner!! We have a new pos system!! We are working to fix the problem Sorry for the inconvenience... Thank you for letting us know!! Now is fixed...:) We have a extended menu With different combos only 4 burger is not including the cheese But we ask you... is you wanted the cheese!!! All of time!! We have the option to add nacho Cheese on the fries too... Is went maybe have a confusion... Is very important to us have all customers happy Giving you a quality products Best customer service And have all of time a clean restaurant. Thank you all for have a doors open For more the 25 years And like the food :)

Abel Rivera | Oct 2, 2018

I'm sorry but a hamburger is without cheese, and cheeseburger is with cheese. At least to my understanding With that in mind and for anyone saying every place charges for cheese in which I understand completely. If I see sign that says $4 for a hamburger and $5 for a cheese burger, a charge for cheese is not expected unless I ask for extra cheese then in which the cheese burger that originally cost $5 will be $6 and my order now will be a cheeseburger + cheese for an extra charge. I only recommend to adjust the price posted because it was miss leading. And f.y.i I do enjoy this place and like the food and was just voicing my opinion...

Ramiro Campos | Oct 2, 2018

Yrs, cheese is always extra, at any burger joint.

Leta Garcia | Oct 2, 2018

All of the dinners here charge extra for the cheese on buggers

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