Hello,my name is Krisbel Guzman and I ordered Two tickets for November 15th BTS Burn The Stage, and when I got there,It was closed,but nobody even informed me of anything.I would like to get a call back,so maybe there's someone I can talk to.Thank U

Hi krisbel .. I am a Google reviewer and dont handle complaints .. sorry you had that problem but you really should get the # and call directly .. thanks .. if this helps at all please click HELPFUL below .. good luck and don't be too upset .. am sure they will help you .. it is a great place to go

You definitely need to call them directly. They will never answer via this.

Lol imagine being so self important that you expect the venue to personally call you to tell you the status of a show

They are great. Call them.

I'm sure it's just the snow... If you are lucky there will we a new date for it. Pretty amazing you made it through to find out it was closed