Because the phone is in the office... and due to the business of the store. Few are there hear your call let alone answer it. Yes they should have phones everywhere, but unfortunately they don't. However my way to bypass that is to make friends there. That way you can txt Brenda a quick question instead of waiting for a worker to help you. I do this in all my business. And consequently I get better service.
Unfortunately most of them don't know the answers to the questions
Unfortunately, they rely too heavily on the app and website for questions
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