Worse customer service around over the phone. Absolutely no one answers. No matter how many times you call. FIX IT. I'm researching how to contact corporate.

, absolutely don't like the runaround I get on the telephone either give me a person to answer a question

Your call to Lowes are auto routed to the extension the system best matches your responses to the computer. It then goes to the department number it picks. The phones on the floor are little PDA's that make terrible phones. If No one is on the clock in that department, then no one's phone will ring. The best way to get someone is to select the customer service desk or returns, which is always attended. Then tell that person what you need so they can call the right person who is working.

They have been like that for years. It's like they just don't care about the phone