How do I get a hold of someone higher then the manger at the store in Shelbyville

I have never had this issue. Even when they were short staffed. But, I'm an adult. I know what it's like to be in their shoes. I am able to be patient and understanding for what they are going through. But, again, I have not had any issues.

Ask for franchise owners name & contact info.

There should be a number on your receipt

Call 800 numbers make complaints

Go to the website and contact the headquarters.