Because we also have mobile orders, drive thru orders, espresso shots that can take several seconds a piece, food that takes 2-4 minutes to warm up, phones to answer, etc. Because we have four different places orders come in, not just the front counter. We have delivery orders, mobile orders, drive thru orders, and walk up orders. In short, because we are understaffed and overworked.
Inadequate management and leadership.
Really good question, wish I could help
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