Garmin support is awesome, call them for help. You can exchange/repair at the Olsthe location
Their Olathe facility has a customer service center that can provide diagnosis for the problem and give you options for repair or replacement.
Anyone near Kansas City can walk into their customer service shop at their headquarters too.
I was able to call them up and get a replacement at that location.
You should go to Garmin and click on the Support section either for contact number or FAQ
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