True.....Macy's employees are great.
The University Park Mall Macy's tends to be very busy and light on staff. Obviously check the number but I think it's just as likely they are helping a customer and are unable to answer. I often hear the phone ring unanswered while the staff is helping me with an issue. From that point of view, I do appreciate it but, truthfully, it is easier for me to just go to the store in person than it is to call.
Check number
Did you call the right number?
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