The glass MUST BE CLEAN! THE ENTIRE PIECE. But yes you can take it to Lifestyle and they can arrange everything. But remember depending on how the glass is broken it may not be able to be fixed! If it can be The guys at Diesel are great glass workers and will fix it. I hope you get your piece fixed.
Yes, my recommendation is to go to lifestyle smoke shop and talk to them about a glass blower who can fix your break
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