If its not a keybank card it has ti be destroyed according to policy. Otherwise they call you and you can pick it up with photo ID
They will call you in the next day or two and let you know they have it, Ive done twice, as long as its a keybank card and they have the correct contact info, you'll just have to have a valid photo ID when you go to pick it up
I think it gets destroyed but not exactly sure
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