they have a regular cashier to
I have always seen someone monitoring the self checkout and they are always willing to help.
Every time I've been there a cashier's usually around. Could it have been that she was helping someone at the time? I doubt seriously if customer service would have turned you away had you approached them.
My experience has been if there are very few customers checking out they only use the self check out since the cashier has a scanner and generally helps you
While this isn't the place for a review, your opinion is noted and valid. However, this is not the common practice of Home Depot as a whole, in my opinion. I had a pleasant exchange during my last visit to the HD.
Yes
Thanks! Your answer is awaiting moderation.